Choosing between Good Energy and Ecotricity means comparing two specialist green suppliers. Both report 100% renewable electricity, but they differ in pricing, customer service, EV tariffs, solar export payments and support for low-carbon technology.
Good Energy buys power directly from more than 3,000 independent renewable generators and offers EV, heat-pump, solar and battery products. Ecotricity focuses on reinvesting profits into new renewable generation. This Good Energy vs Ecotricity guide explains which supplier suits different households.
Table of Contents
Quick Comparison: Good Energy vs Ecotricity
Quick answer: Good Energy is the better all-round choice for most households, particularly EV owners, heat-pump users and customers who value direct renewable-energy sourcing. It offers dedicated EV and heat-pump tariffs, buys electricity directly from more than 3,000 British renewable generators and achieved an 88% half-hourly match between renewable generation and customer demand.
Ecotricity may be the better choice for households that value its not-for-dividend model, certified vegan energy or its 16p/kWh solar export tariff. Good Energy currently ranks slightly higher for customer service, scoring 3.49 out of 5 compared with Ecotricity’s 3.36 for January to March 2026. Prices vary by tariff, location and consumption, so customers should compare personalised quotes before switching.
Feature | Good Energy | Ecotricity | Better Choice |
Standard variable tariff | Renewable tariff exempt from the price cap | Green variable tariff with no exit fee | Depends on quote |
| Fixed tariffs | Good Energy Fix and specialist smart fixes | One- and two-year green fixes | Depends on term |
Renewable electricity | 100% renewable; strong direct sourcing | 100% renewable; profits support green generation | Tie |
EV charging | 8p/kWh, midnight–5am | 8p/kWh, midnight–5am | Tie |
| Heat-pump tariff | Dedicated time-of-use tariff | No equivalent prominent tariff | Good Energy |
Customer service | 3.49/5, ranked sixth | 3.36/5, ranked seventh | Good Energy |
Solar export | 12p/kWh or 25p/kWh for eligible installs | 16p/kWh for eligible import customers | Depends on system |
Digital tools | App, usage, bills and readings | App, bills, readings and payments | Good Energy narrowly |
Green credentials | B Corp and high half-hour matching | Vegan-certified tariffs and green investment | Depends on values |
Overall value | Stronger technology ecosystem | Stronger standard export rate | Good Energy narrowly |
Rates and annual costs vary by postcode, meter, payment method and consumption. This table is not a personalised quote.
Is Good Energy or Ecotricity Cheaper?
Quick answer: Neither supplier is always cheaper because prices vary by postcode, energy use, meter type and payment method. From 1 July 2026, Ofgem’s updated typical-use price-cap benchmark is approximately £1,862 per year for a dual-fuel household paying by Direct Debit.
Good Energy Prices
- Good Energy’s Standard tariff is exempt from the Ofgem price cap and may cost more or less than the benchmark. The supplier also offers fixed, EV and heat-pump tariffs with different rates and conditions.
Ecotricity Prices
- Ecotricity offers variable and fixed green tariffs. Its July 2026 one-year fixed tariff has a £75 exit fee per fuel when customers leave outside the permitted renewal period.
Price Verdict
- Neither supplier is automatically cheaper. Compare personalised quotes using the same postcode, consumption figures, standing charges and exit fees before switching.
Which Supplier Offers Better Fixed and Smart Tariffs?
Quick answer: Good Energy offers more specialist options, while Ecotricity keeps its tariff range simpler.
Good Energy Tariffs
- Good Energy offers fixed, EV and heat-pump tariffs. Its EV tariff provides electricity at 8p/kWh from midnight to 5am, while its heat-pump tariff includes seven off-peak hours.
Ecotricity Tariffs
- Ecotricity offers fixed green tariffs and a one-year EV tariff with cheaper electricity between midnight and 5am.
Tariff Verdict
- Good Energy wins for tariff variety, especially for EV and heat-pump owners. Ecotricity is better for customers wanting a simpler fixed tariff.
Is Good Energy Greener Than Ecotricity?
Both report a 100% renewable electricity fuel mix, so the headline percentage produces a tie. The meaningful differences are how they buy renewable power, match generation with customer demand and use customer revenue to support additional green infrastructure.
Good Energy buys electricity directly from more than 3,000 independent generators. For April 2024 to March 2025, it matched 88% of customer demand with renewable generation in the same half hour, with remaining gaps matched annually. Its mix was 47% wind, 32% biogeneration, 12% solar and 9% hydro.
Good Energy received Uswitch’s highest Green Accreditation in 2026 for five tariffs. It is also a certified B Corp home-energy supplier.
Ecotricity reports 100% renewable electricity from wind, solar and hydro. Its distinctive proposition is reinvesting profits into the new green generation, while its domestic tariffs are marketed as vegan-certified.
Electricity still reaches homes through the shared National Grid. A renewable tariff means the supplier matches demand through renewable purchasing or accounting; it does not create a separate physical supply.
Green verdict: Choose Good Energy for detailed direct-sourcing and half-hour matching evidence. Choose Ecotricity if profit reinvestment and vegan-certified energy align more closely with your values.
Which Supplier Is Better for EV Charging?
Both advertise the same headline EV rate: 8p/kWh between midnight and 5am. Each provides five cheaper hours, so daytime prices, standing charges, eligibility and exit fees decide which tariff offers the lower total annual cost.
Good Energy EV Charge requires the customer to own an electric vehicle and provides the discounted five-hour window with electricity matched by renewable supply.
Ecotricity’s one-year Fixed EV tariff also charges 8p/kWh from midnight to 5am GMT. It requires a compatible smart meter and lists a £100 early exit fee.
An 8p rate does not guarantee the cheapest bill when daytime electricity or standing charges are higher. Confirm whether discounted electricity applies to the whole home during the window.
EV verdict: The headline rate is a tie. Compare each personalised quote and contract terms before choosing.
Who Has Better Customer Service?
Good Energy has the higher overall Citizens Advice score, fewer complaints and stronger billing and metering performance. Ecotricity answers calls faster and receives full marks for customer commitments, so the practical winner depends on whether account accuracy or rapid contact matters more.
| Measure | Good Energy | Ecotricity |
| Overall score | 3.49/5 | 3.36/5 |
| Fewer complaints | 4.0/5 | 3.5/5 |
| Contact waiting time | 2.6/5 | 4.0/5 |
| Billing and metering | 4.0/5 | 1.8/5 |
| Customer commitments | 3.0/5 | 5.0/5 |
| Rank | 6th | 7th |
For January to March 2026, Good Energy recorded 10.9 complaints per 10,000 customers, compared with 21.5 for Ecotricity. Good Energy also reported stronger bill accuracy and smart-meter performance.
Ecotricity’s average call wait was 45 seconds, compared with two minutes and two seconds for Good Energy, and it answered more emails within two days.
Customer-service verdict: Good Energy wins overall for complaints, billing and metering. Ecotricity is better for faster contact.
Which Supplier Pays More for Solar Exports?
Good Energy offers the highest headline rate, but Ecotricity pays more to many existing solar owners. Good Energy’s 25p/kWh rate requires an eligible solar-and-battery installation, while Ecotricity pays 16p/kWh to qualifying import customers without an exit fee or fixed end date.
Good Energy Solar Savings pays 12p/kWh to eligible supply customers with half-hourly smart-meter data. Solar Savings Exclusive pays 25p/kWh for 12 months when Good Energy installed both the panels and battery. Customers then move to the standard rate.
Ecotricity’s Smart Export Tariff pays 16p/kWh for qualifying solar or wind exports. Customers must buy imported electricity from Ecotricity, and payments are made every three months.
Solar verdict: Choose Good Energy for the highest first-year rate on a qualifying new installation. Choose Ecotricity for an existing system because 16p beats Good Energy’s standard 12p rate.
Which Supplier Has the Better App and Home-Energy Services?
Both provide the essential tools needed to manage an account. Good Energy has the stronger wider ecosystem because it connects supply with solar, batteries, EV chargers and heat pumps. Ecotricity’s app is simpler but covers everyday billing, reading and payment tasks.
The Good Energy app and online account let customers view bills and historic usage, make payments, submit readings and manage details. Smart-meter customers can see consumption and cost information.
Ecotricity’s app supports meter readings, bills, account activity and payments. Its online account also shows previous bills, readings and balances, while compatible smart meters send readings automatically.
Digital verdict: Good Energy wins narrowly for usage tools and integration with low-carbon home technology.
Good Energy vs Ecotricity: Pros and Cons
Good Energy and Ecotricity both offer strong green credentials, but their advantages differ across renewable sourcing, tariffs, customer service and solar export payments.
| Supplier | Pros | Cons |
| Good Energy | 100% renewable; strong direct sourcing; better service score; heat-pump tariff; 25p premium export; wider home-tech range | Standard tariff is price-cap exempt; premium export has installation conditions; slower contact score |
| Ecotricity | 100% renewable; profits support green generation; fast contact; 16p export rate; competitive EV tariff | Weaker billing and metering; more complaints; substantial EV exit fee; fewer specialist tariffs |
Who Should Choose Good Energy?
Good Energy suits EV or heat-pump owners, households planning a complete solar-and-battery installation, customers prioritize billing performance and people who value direct purchasing from independent British generators.
Who Should Choose Ecotricity?
Ecotricity suits existing solar owners, customers who want fast telephone support, households attracted to vegan-certified tariffs and people who want supplier profits invested in new renewable generation.
Final Verdict: Good Energy or Ecotricity?
Good Energy is the better all-round supplier because it combines strong renewable sourcing with better customer-service results, specialist EV and heat-pump tariffs, competitive export options and a broader low-carbon home-technology range.
Ecotricity remains an excellent specialist green alternative. It matches Good Energy’s 8p EV rate, answers calls faster and pays a strong 16p export rate to eligible customers with existing solar or wind systems.
Request personalized quotes from both suppliers. Compare annual cost, daytime and overnight rates, standing charges, exit fees and export eligibility before switching.
For more options, compare OVO Energy vs Ecotricity, Octopus Energy vs Good Energy, or explore our complete energy comparison guides.
Frequently Asked Questions
Choosing between Good Energy and Ecotricity means comparing two renewable-focused suppliers across price, customer service, EV tariffs, solar export payments, and tariff flexibility. The FAQs below highlight their key differences to help you decide which provider best suits your household and sustainability priorities.
Is Good Energy cheaper than Ecotricity?
Neither is always cheaper, Good Energy’s Standard tariff is price-cap exempt, while Ecotricity offers variable and fixed green plans. Compare personalized annual estimates.
Is Good Energy Greener than Ecotricity?
Both disclose 100% renewable electricity. Good Energy emphasize direct purchasing and half-hour matching; Ecotricity emphasize reinvesting profits into new generations.
Which supplier has better customer service?
Good Energy scored 3.49/5 and ranked sixth for January–March 2026. Ecotricity scored 3.36/5 and ranked seventh, although its call waiting time was shorter.
Which supplier is better for an electric car?
Both advertise 8p/kWh between midnight and 5am. Daytime rates, standing charges and exit fees determine the better complete tariff.
Does Ecotricity offer fixed tariffs?
Yes, Ecotricity offers one- and two-year green fixes plus a one-year EV tariff. Rates and exit fees depend on the contract.
